LudusTerms and conditions
Last updated: October 2026. This is a translation; if the versions differ, the Dutch version prevails.
1. Who we are
Ludus is a service of Robomate, Brechtseweg 45, 2990 Loenhout, Belgium, company number BE 1023.430.667, email hallo@luduspro.eu. These terms apply to all use of Ludus via https://app.luduspro.eu and the Ludus app.
2. What Ludus is
Ludus is software that creates training plans and calculates daily nutrition advice based on what you enter yourself. It is not medical advice. If you have an illness or an eating disorder, are pregnant or have doubts about your health, consult a doctor or dietitian first. You train and eat at your own responsibility.
3. Account
You need an account and must be at least 16 years old. You keep your login details secret and are responsible for what happens with your account. You can delete your account and all your data yourself at any time in Profile.
4. Subscriptions and prices
- Yearly: €34 for 12 months of access. A yearly subscription does not renew automatically; you decide whether to pay again.
- Monthly: €8 a month. After the first payment we charge you automatically every month via Mollie (card or SEPA direct debit), until you cancel.
Prices on the website and in the app are final prices. Payments are processed by Mollie B.V. If we change a price, it only applies from your next period and we will tell you at least 30 days in advance.
5. Cancelling
You cancel a monthly subscription in Profile, with the button to stop your monthly subscription. Nothing more is charged after that and you can keep using Ludus until the end of the paid month. You can also email hallo@luduspro.eu.
6. Right of withdrawal and refunds
You have 14 days to change your mind from your first payment. Email hallo@luduspro.eu within those 14 days asking to withdraw from your subscription; you will get the full amount back within 14 days, via the same payment method. After those 14 days we do not refund paid periods, unless Ludus does not work through our fault.
7. Availability
We do our best to keep Ludus online at all times, but cannot guarantee it. Maintenance, outages of connected services (such as intervals.icu, Garmin or Strava) or of our hosting partner can cause temporary disruption. Connections with other services may change or stop if those services change their rules.
8. Liability
Ludus gives estimates and advice, not guaranteed results. We are not liable for indirect damage. Our total liability is limited to what you paid for Ludus in the last 12 months, except in case of intent or gross negligence.
9. Your data
How we handle your data is described in our privacy policy.
10. Changes and disputes
We may change these terms; we announce important changes in advance by email or in the app. These terms are governed by Belgian law. If you have a complaint, please email us first: we'll look for a solution together. If that doesn't work, you can contact the Belgian Consumer Ombudsman (consumentenombudsdienst.be) or the EU online dispute platform.